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IT Support

Mitchells Online

Mitchells Online is an IT Support and Database App development company. We particularly understand the computing needs of small to medium sized businesses. We are Also Microsoft 365 Partners/Providers

Trading in Woking for nearly 20 years, Mitchells Online is experienced in supporting computer installations of anything from 5 to 200 computers or users.

In our experience it's not cost effective for companies with less than 150 computers to have in-house IT personnel on the payroll. Outsourced IT support providers are a far more cost effective option.

From our research and experience, companies in small medium enterprise sector (SMEs) rely very heavily on computers, networks and communications and need their technology infrastructure to support and facilitate efficiency at all stages in communications and data management.

We find the computer technology priorities SMEs face are quite common:

  • Reliable, fast system performance.
  • Good internet connectivity.
  • Efficient email systems.
  • Efficient & appropriate use of the cloud.
  • Protection from viruses and spam.
  • Security of confidential information.
  • Automation of the business cycle and process.
  • Reliable data backup.
  • Disaster recovery
  • Document management so that key data can be located easily.
  • Remote working capability.
  • Staying legally licensed for software despite employees' efforts to thwart it!

Mitchells Online is one Computer Support Company that offers your business the full suite of computer products and services.

Computer Support Contracts

Our customised IT Support Agreements provide your business with business continuity through monitoring, backup, security and support. A Support Contract is a real alternative to having an in-house IT Person. Outsource it to a firm that has broad experience of working with companies just like yours, and solving their computing and internet problems...

Now, with one dedicated account manager, you can solve all your computer, database, software, internet problems. These Contracts provide you with both on-site and telephone/email computer, network and software support for your business and your staff.

What's Covered
  • Computers, Servers, Network and Internet.
  • Microsoft 365 Management & Migration.
  • Software, Printers and Scanners.
  • General Technology Help & Advice.
  • Smart Phones & Blackberry Handhelds.
  • Software Asset Management (License Tracking).
  • Preferential Technology Purchasing Services.

Generally, companies specialise in web design, or databases, or selling or repairing PCs. Mitchells Online is quite unique in that it can provide expertise across most computing related areas, from hardware and networks through to software or the Internet. Our "Invisible Man" service is available to customers who have a support contract with us and who have internet access via broadband. This service allows us within a few seconds to be on the desktop on any PC on your network to solve problems or walk your users through solving issues for themselves.

Microsoft Specialists

We are a Microsoft Registered Partner and have extensive experience of the installation maintenance and support of the following Microsoft technologies and products: :

  • Microsoft 365 Management & Migration
  • Microsoft  Server (Specialists*)
  • Microsoft Windows Server
  • Microsoft Networking

In Addition we have extensive experience of supporting:

  • Sage 50 Accounts
  • Kaspersky Antivirus
  • McAfee Enterprise Security
  • Acronis TrueImage
  • Adobe Photoshop, Illustrator, Acrobat
How Would You Like Your Business to Get Support?

We can either offer you a no-commitment, on-demand call-out service to solve problems for you, or we can provide ongoing Support Contract based services, where you can place all your computer, software and Internet issues in our hands to solve for you.

We will work closely with you to define your computing needs, develop a phased program to implement solutions then be on-hand as a resource to support your business and your users.

For computer support, IT consulting, IT outsourcing, helpdesk services, data backup, disaster recovery, application hosting, and email hosting and other IT Services call us NOW.. so you can focus on your business, and we can take away your computing problems.

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